Return, Refund & Exchange Policy

At Trendoraa, we want you to have a positive shopping experience.

Return & Exchange Requests

Please raise standard return or exchange requests within 48 hours of delivery by emailing support@trendoraa.in with your order number and reason.

Eligibility

For change-of-mind requests, products must be unused and returned with original packaging, tags, and accessories, where applicable.

Shipping Charges

Change of mind or personal preference: The customer bears the actual return shipping cost, capped at ₹300 per return. We will communicate the applicable charge before arranging the return.

Damaged, defective, incorrect, or materially misdescribed products: Trendoraa will bear return shipping costs for eligible cases.

Sale Products

Sale and clearance products are not eligible for returns or exchanges due solely to change of mind or personal preference. This does not exclude remedies required by applicable law.

Refunds

Approved or legally required refunds will generally be initiated to the original payment method, where supported. Bank or payment-provider processing times may vary.

Please contact us before sending a product back. Clear photographs are helpful, and an unedited parcel-opening video may support your claim if available.

The 48-hour window applies to our standard process and does not override rights or remedies available under applicable consumer law.

Contact: support@trendoraa.in | 9650854124